How Purple Consulting handles personal information collected through our website, enquiries and purchases.
Effective: 27 September 2026
Purple Consulting Pty Ltd ("Purple Consulting", "we", "us" or "our") respects your privacy. This policy explains the personal information we may collect through purpleconsulting.com.au, why we collect it, how we use and disclose it, and how you can contact us about it.
Depending on how you interact with us, we may collect your name, work email address, organisation, enquiry details, purchase and transaction information, and technical information generated when you use our website. We do not ask you to provide full payment-card details directly to Purple Consulting.
We collect information you provide when you submit an enquiry, purchase a digital product, communicate with us, or otherwise interact with our website. Our technology and service providers may also collect information needed to provide, secure and operate their services.
We may use personal information to respond to enquiries, provide requested services, process and fulfil purchases, deliver download instructions, provide customer support, maintain business and transaction records, protect our website and services, prevent misuse or fraud, and comply with applicable legal obligations.
Information submitted through our contact form is used to respond to your enquiry and related communications. We currently use Resend to facilitate transactional website emails. If we introduce promotional email marketing, we will provide appropriate information and opt-out mechanisms.
Payments for Transition360™ are processed by Stripe. Stripe receives and processes payment and transaction information under its own terms and privacy practices. Purple Consulting may receive information about a completed transaction, such as customer contact details, organisation information, amount paid and transaction identifiers, so that we can provide support and fulfil the purchase.
We use third-party providers to operate the website and related services, including Cloudflare for website infrastructure, security and delivery; Stripe for checkout and payment processing; and Resend for transactional email. These providers may process information in Australia or other countries in accordance with their services and privacy practices.
Our website and service providers may use cookies or similar technologies that are necessary for security, performance, checkout or other website functionality. If we add optional analytics or advertising technologies, we may update this policy and provide any notices or choices required for their use.
We take reasonable steps appropriate to our business to protect information from misuse, interference, loss and unauthorised access, modification or disclosure. We retain information for as long as reasonably necessary for the purposes described in this policy, including customer support, business records, dispute management and legal or accounting requirements.
You may contact us if you would like to ask what personal information we hold about you, request a correction, or raise a privacy concern. Whether particular rights or obligations apply will depend on the circumstances and applicable law.
Australian privacy obligations can depend on the size and activities of a business. Where the Privacy Act 1988 (Cth), the Australian Privacy Principles or another applicable privacy law applies to Purple Consulting, we will handle personal information in accordance with those requirements.
We may update this policy when our services, technology providers or legal obligations change. The current version will be published on this page with its effective date.
For privacy enquiries or concerns, contact info@purpleconsulting.com.au.
Note: This policy describes Purple Consulting's current website practices. It should be reviewed when new analytics, advertising, CRM or marketing tools are introduced.